Privacy Policy

Last Updated: 24 July 2026

At ANOUK, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from ANOUK.in.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise use our services, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Mobile/telephone number
  • Order and transaction details
  • Products viewed, added to cart, or purchased
  • Account information, where applicable
  • IP address, browser type, device information, and website activity
  • Information you voluntarily provide when contacting customer support

Payment information may be processed securely by our payment service providers. We do not intentionally store complete card details such as your full credit/debit card number or CVV on our own systems where payment processing is handled by a third-party payment provider.

2. How We Use Your Information

We may use the information we collect to:

  • Process, confirm, and deliver your orders
  • Provide order and shipping updates
  • Process eligible returns, exchanges, cancellations, and refunds
  • Communicate with you regarding your purchases or account
  • Respond to customer support requests
  • Improve our website, products, and shopping experience
  • Detect and prevent fraudulent or unauthorized transactions
  • Maintain website security
  • Comply with applicable legal and regulatory requirements
  • Send promotional communications where permitted and based on your preferences

3. Cookies and Similar Technologies

ANOUK may use cookies and similar technologies to operate and improve our website.

Cookies can help us remember your preferences, maintain your shopping cart, understand how visitors use our website, measure website performance, and provide relevant content or advertising.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

4. How We Share Information

We may share necessary personal information with trusted service providers that help us operate our business, including:

  • Payment processors and payment gateways
  • Shipping and courier partners
  • Website and hosting service providers
  • Analytics and advertising providers
  • Customer support and communication service providers
  • Professional advisers or government authorities when legally required

We share information only as reasonably necessary for these services or as required by applicable law.

We do not sell your personal information to third parties.

5. Payments

Payments made through ANOUK may be processed by authorized third-party payment service providers.

Your payment transaction may therefore also be subject to the privacy and security practices of the applicable payment provider.

We take reasonable measures to work with reputable service providers and maintain a secure shopping environment.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

8. Your Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, updating, or deletion of certain information.

You may also unsubscribe from promotional emails using the unsubscribe option provided in those communications, where available.

For privacy-related requests, contact us at info@anouk.in. We may need to verify your identity before processing certain requests.

9. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

ANOUK is not responsible for the privacy practices of independent third parties. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website and services are not specifically directed toward children. We do not knowingly seek to collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

Any updated version will be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, you can contact us:

ANOUK

Address:
UG-1093/1094, The Polaris Textile City
BRTS Road, Near Rajhans The Fabrizo
Magob, Surat, Gujarat – 395012, India

Phone: +91 90811 59409
Email: info@anouk.in
Website: ANOUK.in